Andrew Ricke
- Total activity 46
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 26
Articles
Recent activity by Andrew Ricke-
Cloud Streaming - Epic Bedside TV with integrated Patient Entertainment
Cloud Streaming – Epic Bedside TV with Integrated Patient EntertainmentThis guide assists customers deploying the Swank Cloud Streaming Patient Entertainment application as an integrated feature wi...
-
November 2025: Audio Description Tracks in Streaming Manifests - Actions Required
OverviewSwank Cloud Streaming will introduce updates to streaming manifests that include audio description (AD) tracks.This change supports our WCAG 2.1 AA compliance initiative under federal acces...
-
Cloud Streaming - Patient Entertainment App - Android TV- Setup Instructions
This guide aims to assist customers in adding the Patient Entertainment app to their Android TV devices. It requires familiarity with your organization’s device management software and sideloading ...
-
November 11, 2025: Upcoming Browser Support Changes
Upcoming Browser Support Changes – Effective November 11, 2025As part of our ongoing efforts to provide a secure and reliable streaming experience, required technology updates will impact minimum b...
-
Cloud Streaming - Network Layout
Please refer to the following network diagrams of our Cloud Platform services. Cloud Streaming and Digital Campus Patient Entertainment TV Devices
-
Using a Projector or Second Display with Windows 10 or 11
Using a projector or second display with your Windows 10 or 11 device can enhance your experience with our Streaming, or Download Manager products. This guide will walk you through the process of s...
-
January 14, 2025: Outage with media1 CDN services
Date: 1/14/2025 Impact: Cloud Streaming Portal and Cloud API customers are facing 5XX errors accessing thumbnails, trailers, and other assets from the media1-swank-com.azureedge.net and media1.sw...
-
January 2025: New Authentication System - Actions Required
We are reaching out to inform you about important updates coming to our Cloud Streaming products. These changes are designed to enhance performance, improve security, and enable new features. To ...
-
Cloud Streaming - SSO - OIDC Configuration
This guide will walk through the steps required for the new Authentication process released in Q1 of 2025. This new process is aimed at providing a easier configuration of SSO, with easier manag...
-
October 1, 2024: Firewall Rules Update Required
We wish to inform you of an important update regarding our services to our Cloud Streaming products. To ensure uninterrupted access and improved performance and features, please update any firewall...