Standard DVD/Blu-ray Playback Issues

Computer Playback

If you are attempting to play a standard DVD or Blu-ray from your computer, please be aware that not all computers will support DVD/Blu-ray playback natively. The device will require a DVD/Blu-ray drive and in some cases 3rd party software like VLC Media Player. 

No Disc/Disc Not Detected

If your player displays a "No Disc" message, it may be due to dirt, smudges, or debris on the disc preventing the player from reading it. Gently clean the disc using a soft, lint-free cloth, wiping from the center outward to remove any obstructions.