Dwaine Webb
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Activity overview
Latest activity by Dwaine Webb-
Dwaine Webb created an article,
DMP - Remote Access
Remote Management The SMP Digital Support team suggests using LogMeIn (LMI) for remote management of the Swank Digital Media Player. This service provides a secure session for remote management, in...
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Dwaine Webb created an article,
DMP 9 User Guide (Digital Media Player)
ADMINISTRATOR GUIDEVERSION 9 *Click here to download a PDF of this guide. Table of Contents Introduction Content Library Search for a Title Edit Content Title Extend Content License Dates ...
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Dwaine Webb created an article,
DMP 9 - Quick Start Installation (Digital Media Player)
STEP 1: Setup the player in the desired location. *If you have the rack mount version of this system, please refer to the instructions at the bottom of this document. STEP 2: Connect your computer...
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Dwaine Webb created an article,
Swank Motion Pictures - DMP 9 Technical Specs (Digital Media Player)
Swank Motion Pictures provides a Digital Media Player (DMP) for easy delivery of customized entertainment for your audience. The player broadcasts first run box-office movies and television progr...
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Dwaine Webb created an article,
Swank Download Manager
Table of Contents Technical Requirements Hardware and Software Requirements Download Space Requirements Network Requirements Installation Instructions Playback Technical Requirements Hardw...
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Dwaine Webb created an article,
Download DMP Content From Aspera
If you are unfamiliar with downloading content from Aspera, please review the instructions linked below: Aspera Download Instructions The files you download should be placed onto an NTFS forma...
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Dwaine Webb created an article,
DMP Application Crashing On Launch
DMP software crashing on launch could be for a few different reasons: Issue: The DMP software is being launched before the underlying database/service has a chance to start and initialize Resolut...
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Dwaine Webb created an article,
Proxy Added to Direct Watch Link
Issue: A proxy link is being added to the direct watch link when logged in to the portal via proxy and attempting to retrieve the link by going to the title and clicking Share > Copy Direct Link. ...
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Dwaine Webb created an article,
Cinelink Freezes on Boot Up
Issue: The Cinelink device only displays the Cinelink logo on boot up. Resolution: When you have two displays connected to the Cinelink, it’s normal for HDMI 1 to display only the Cinelink logo unt...
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Dwaine Webb created an article,
SAML Certificate Expiration
Issues presented during SAML authentication that are related to the SAML certificate may be an indicator that the expiration date has passed. The SAML certificate will need to be updated periodic...