Dwaine Webb
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Activity overview
Latest activity by Dwaine Webb-
Dwaine Webb created an article,
Troubleshooting Cinelink Audio Issues
Cinelink audio issues can be caused by several different elements within the playback environment. Content File Issues Try to replicate this issue with multiple titles. If an issue is identi...
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Dwaine Webb created an article,
DMP - Steps for Troubleshooting Audio Issues
Check any cabling between your DMP and the speaker/audio output. Make sure that the cables are secured properly at both ends. Test with a known working cable to ensure no issues with the cable. Cl...
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Dwaine Webb created an article,
Manage Devices
Users who have reached the maximum number of allowed devices (10) will be presented with the following error message when attempting to sign in: "This account has exceeded the number of devices p...
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Dwaine Webb created an article,
Local Streaming Server SSL Certificate
An SSL certificate must be present on the server and https:// protocol must be used for streaming DRM content. The server is by default bound with our *swankmp.net certificate. We can accommodate y...
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Dwaine Webb created an article,
Closed Captions and Subtitles
Closed Captions Closed captioning can be included in various types of video encodes, regardless of the resolution, including HD (High Definition) video. Swank encodes closed captioning to EIA-608 a...
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Dwaine Webb created an article,
DMP - Remote Access
Remote Management The SMP Digital Support team suggests using LogMeIn (LMI) for remote management of the Swank Digital Media Player. This service provides a secure session for remote management, in...
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Dwaine Webb created an article,
DMP 9 User Guide (Digital Media Player)
ADMINISTRATOR GUIDEVERSION 9 *Click here to download a PDF of this guide. Table of Contents Introduction Content Library Search for a Title Edit Content Title Extend Content License Date...
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Dwaine Webb created an article,
DMP 9 - Quick Start Installation (Digital Media Player)
STEP 1: Setup the player in the desired location. *If you have the rack mount version of this system, please refer to the instructions at the bottom of this document. STEP 2: Connect your computer...
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Dwaine Webb created an article,
Swank Motion Pictures - DMP 9 Technical Specs (Digital Media Player)
Swank Motion Pictures provides a Digital Media Player (DMP) for easy delivery of customized entertainment for your audience. The player broadcasts first run box-office movies and television progr...
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Dwaine Webb created an article,
Swank Download Manager
Table of Contents Technical Requirements Hardware and Software Requirements Download Space Requirements Network Requirements Installation Instructions Playback Technical Requirements Hardw...