Ryan-Barnes
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Votes on activity by Ryan-Barnes-
DMP Software Update
The most recent version of the DMP Software can be found here: Swank Digital Media Player - Software Production Link *This update is only available for Swank Digital Media Player version 8 and hi...
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Software update for Decklink SDI 4K when used with Drake SDI24A encoder
There is a known issue with Decklink SDI4K video cards using legacy (pre-v10.6.x) Blackmagic drivers and Drake SDI24A encoders. The symptoms of this issue include: HD video with embedded audio wil...
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Cinelink™ User Guide
Chapter 1 - Getting StartedWelcome!Congratulations on choosing Cinelink™! Cinelink™ provides access to the best Hollywood movies, including early-window and new-release content. Entertain your patr...
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Digital Media Player User Guide
ADMINISTRATOR GUIDEVERSION 8.2 *Click here to download a PDF of this guide. Table of Contents Introduction Content Library Search for a Title Edit Content Title Extend Content License Dates ...
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February 24, 2024: Legacy PlayReady DRM Service Outage
Post-mortem: Legacy PlayReady DRM Service Outage Date: 2/24/2024 Impact: This incident caused an outage for both OneView and the Legacy PlayReady DRM service. Root Cause: A typographical error (typ...
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March 5, 2024 Planned Maintenance
We would like to inform you that we have scheduled a maintenance window on March 5, 2024, from 8:00 AM to 9:00 AM CST. During this time, we will be performing essential infrastructure upgrades that...
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NOTICE: Migration to new IP for Swank Streaming Cloud Service, Effective April 11, 2023
NOTICE: Migration to new IP Effective April 11, 2023 New IP: 20.221.242.164 On April 11, 2023, the Swank Streaming Cloud Service will be migrating to a new IP address. The URLs of https://streami...
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Redirect a custom URL to your Swank Cloud Streaming site
In the event a custom URL with a branded domain needs to be used for your Swank Cloud Streaming site, you will need to setup a redirect via a local webserver. The webserver will also require your S...
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620 error on playback
Cause: Google recently made a change that prevents playback of Widevine DRMed content on older browsers. Specifically Chrome v94 and lower as well as older versions of Firefox. The most recent vers...
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Content Encode Specifications
What encoding specifications are used for Swank Streaming Content? MPEG-DASH Modular DRM Video H.264 MP4 Bit Rates For content with an HD master - 3000 Kb/sec, 2000 Kb/sec, @ 720p and 1500 Kb/sec...