Ryan-Barnes
- Total activity 233
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 169
Activity overview
Latest activity by Ryan-Barnes-
Ryan Barnes created an article,
February 28, 2024: License Server / Keyprovider Service unable to process requests
Post-mortem: License Server / Keyprovider Service unable to process requests Date: 2/28/2024 (6:02 pm – 6:22 pm CST) Impact: This incident caused an outage for the following license server services...
-
Ryan Barnes created an article,
February 24, 2024: Legacy PlayReady DRM Service Outage
Post-mortem: Legacy PlayReady DRM Service Outage Date: 2/24/2024 Impact: This incident caused an outage for both OneView and the Legacy PlayReady DRM service. Root Cause: A typographical error (typ...
-
Ryan Barnes commented,
IP address has changed for the following endpoint: usagetracking.swankmp.net (20.221.242.164)
-
Ryan Barnes created an article,
March 5, 2024 Planned Maintenance
We would like to inform you that we have scheduled a maintenance window on March 5, 2024, from 8:00 AM to 9:00 AM CST. During this time, we will be performing essential infrastructure upgrades that...
-
Ryan Barnes created an article,
How to access Zendesk Tickets and Articles (Swank Internal)
How to access Zendesk tickets and internal articles Browse to : https://swankmp.zendesk.com/hc/en-us Click "Sign In" in the upper right corner Click "Switch to agent sign-in" This will direct...
-
Ryan Barnes created an article,
Third Party Streaming Provider Support
Since you are attempting to utilize a third-party service for your event, Swank is limited in the support that we are able to provide. If you are using any of the major streaming services and requ...
-
Ryan Barnes created an article,
NOTICE: Migration to new IP for Swank Streaming Cloud Service, Effective April 11, 2023
NOTICE: Migration to new IP Effective April 11, 2023 New IP: 20.221.242.164 On April 11, 2023, the Swank Streaming Cloud Service will be migrating to a new IP address. The URLs of https://streami...
-
Ryan Barnes created an article,
Apple AirPlay, AppleTV Casting
Status - Supported by Apple in the Safari browser: AirPlay and Casting in Safari is a function supported by Apple. Casting with AirPlayv.1.0.AirPlay is a feature that allows you to cast video ...
-
Ryan Barnes created an article,
Redirect a custom URL to your Swank Cloud Streaming site
In the event a custom URL with a branded domain needs to be used for your Swank Cloud Streaming site, you will need to setup a redirect via a local webserver. The webserver will also require your S...
-
Ryan Barnes created an article,
620 error on playback
Cause: Google recently made a change that prevents playback of Widevine DRMed content on older browsers. Specifically Chrome v94 and lower as well as older versions of Firefox. The most recent vers...