Andrew Ricke

  • Total activity 22
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Activity overview

Latest activity by Andrew Ricke
  • Andrew Ricke created an article,

    January 14, 2025: Outage with media1 CDN services

      Date: 1/14/2025 Impact: Cloud Streaming Portal and Cloud API customers are facing 5XX errors accessing thumbnails, trailers, and other assets from the media1-swank-com.azureedge.net and media1.sw...

  • Andrew Ricke created an article,

    January 2025: New Authentication System - Actions Required

      We are reaching out to inform you about important updates coming to our Cloud Streaming products. These changes are designed to enhance performance, improve security, and enable new features. To ...

  • Andrew Ricke created an article,

    October 1, 2024: Firewall Rules Update Required

    We wish to inform you of an important update regarding our services to our Cloud Streaming products. To ensure uninterrupted access and improved performance and features, please update any firewall...

  • Andrew Ricke created an article,

    April 30, 2024: Planned Maintenance

    We would like to inform you that we have scheduled a new maintenance window.  During this time, we will be performing a major service upgrade impacting ALL license server related streaming products...

  • Andrew Ricke created an article,

    March 26, Planned Maintenance

    We would like to inform you that we have scheduled a new maintenance window.  During this time, we will be performing critical infrastructure maintenance impacting ALL connected streaming related...