Andrew Ricke
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Articles
Recent activity by Andrew Ricke-
Using a Projector or Second Display with Windows 10 or 11
Using a projector or second display with your Windows 10 or 11 device can enhance your experience with our Streaming, or Download Manager products. This guide will walk you through the process of s...
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January 14, 2025: Outage with media1 CDN services
Date: 1/14/2025 Impact: Cloud Streaming Portal and Cloud API customers are facing 5XX errors accessing thumbnails, trailers, and other assets from the media1-swank-com.azureedge.net and media1.sw...
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January 2025: New Authentication System - Actions Required
We are reaching out to inform you about important updates coming to our Cloud Streaming products. These changes are designed to enhance performance, improve security, and enable new features. To ...
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October 1, 2024: Firewall Rules Update Required
We wish to inform you of an important update regarding our services to our Cloud Streaming products. To ensure uninterrupted access and improved performance and features, please update any firewall...
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April 30, 2024: Planned Maintenance
We would like to inform you that we have scheduled a new maintenance window. During this time, we will be performing a major service upgrade impacting ALL license server related streaming products...
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March 26, Planned Maintenance
We would like to inform you that we have scheduled a new maintenance window. During this time, we will be performing critical infrastructure maintenance impacting ALL connected streaming related...
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Cloud Streaming - Patient Entertainment App – Genio (PDI) Installation Settings
Use this guide when installing or updating the Patient Entertainment TV app through Genio for PDI devices. These settings ensure Genio can correctly identify the app, launch it, and display the cor...
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Cloud Streaming - Epic Bedside TV with integrated Patient Entertainment
Cloud Streaming – Epic Bedside TV with Integrated Patient EntertainmentThis guide assists customers deploying the Swank Cloud Streaming Patient Entertainment application as an integrated feature wi...
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Cloud Streaming - Patient Entertainment App - Android TV- Setup Instructions
This guide aims to assist customers in adding the Patient Entertainment app to their Android TV devices. It requires familiarity with your organization’s device management software and sideloading ...
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Cloud Streaming - Patient Entertainment App - AppleTV - Setup Instructions
This guide aims to assist customers in adding the Patient Entertainment app to your organization and requires familiarity with managing Apple app deployments. Before you begin, ensure your company ...