The display name for Single Sign on accounts with the basic or user role will show a generic format of Role[Timestamp] by design. For accounts with the Basic and User role, personal information such as first name, last name, and email will not be stored on our end to retain a level of data privacy. This information will remain on the identity provider side.
Admin and/or Instructor role accounts cannot be modified within the cloud streaming portal and you will not see them in the registered user list. If the display name or email is not getting saved from the identity provider (IDP) to Swank for Admin and/or Instructor role accounts and you would like to modify this, you can rename the attribute being sent from your IDP to the standard urn:oid. If you are unable to modify the name of the attribute being sent from your IDP, you can use the steps below to modify the name from within the Swank Streaming Portal.
Rename SAML Attributes
- Before beginning the process to rename your SAML attributes, it is a good idea to perform a Test SAML login under SAML Settings > Test SAML Login to see the current names and values being sent from your identity provider.
- In the SAML Test Results Shown below the attribute value can be pulled from the SSO Login Provider Results section. Note: You want to enter exactly as it is shown in your test results.
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- Next select SAML Settings > Manual Setup(Advanced) > Attribute Mapping
- Click Add Attribute Mapping.
- Rule: Rename
- Name: Enter the urn:oid for the attribute you would like to rename
- Value: Enter the purpose description for the urn:oid to rename.
- Click Save on the Create New Mapping Form
- You may need to do this for each of the following attributes if they are not saving to the account.
- urn:oid:2.5.4.42 = FirstName
- urn:oid:2.5.4.4 = LastName
- urn:oid:2.16.840.1.113730.3.1.241 = Display Name
- urn:oid:0.9.2342.19200300.100.1.3 = eMail
- Click Save on the SAML Settings Form
Notes:
Please keep in mind that these attribute names will also need to be referenced in step three of the guide linked below for role mapping:
Configuring Swank Cloud Streaming SAML Authentication
The name and email address will not auto-populate on the Content Request Form if it is not saved in the Instructor account for single sign on.
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