Summary
Swank Cloud Streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Each title is encoded on our storage location at 5 different bit rates.
The bitrate streamed to the client device depends upon both device and network characteristics. These characteristics include screen resolution, CPU availability, graphics processor, network bandwidth and speed available. As the network becomes more congested, the client device player will automatically request lower resolution playback (down to 800) to avoid buffering. If the bandwidth is insufficient to support the lowest bitrate, then the title will buffer.
Table of Contents
Encode Specifications
MPEG-DASH Modular DRM
Video
Encode:
-
H.264 MP4
Bit Rates
For content with an HD master
-
- 3000 Kb/sec, @ 720p
- 2000 Kb/sec, @ 720p
- 1500 Kb/sec @480p
- 800 Kb/sec @ 360p
- 400 Kb/sec @240p
For content with an SD master
-
- 1500 Kb/sec @480p
- 800 Kb/sec @ 360p
- 400 Kb/sec @240p
Bit Rates for content encoded prior to 6/1/2018
For content with an HD master
-
- 3000 Kb/sec @ 720p
- 2000 Kb/sec @ 720p
- 1500 Kb/sec @480p
- 800 Kb/sec @ 480p
For content with an SD master
-
- 1500 Kb/sec @ 480p
- 800 Kb/sec @ 480p
Audio
- AAC-LC
Content Delivery
Cloud streaming content is delivered directly to the cloud after a content order has been processed.
Content Protection
Swank streaming content is safeguarded through the Swank DRM platform, which provides comprehensive Digital Rights Management (DRM) to ensure secure and controlled access to licensed media. In addition, playback environments must be HDCP (High-bandwidth Digital Content Protection) compliant, ensuring that content is viewed only on secure, certified devices. Additional details can be found at the link below:
Content Issues
Troubleshooting steps for common content playback issues can be found here: Cloud Streaming - Troubleshooting Video Playback Issues
If you are experiencing issues with a specific title, please contact Swank Digital Support with the specifics of what you are experiencing. Please include timeframes if applicable. We will pass this on to our Content Team and they will review the issue being reported. If a confirmed issue is found, a new encode will be created and made available.
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