Cinelink - Display is not Working

1. If you are using a single display, please ensure you are connected to HDMI 1.
2. If you are using dual-display mode, the Cinelink™ user interface is always displayed on HDMI 2, while the movie is displayed on HDMI 1.  
   • Note: The Cinelink Logo will be displayed on HDMI 1 until content is played. This image is not customizable.
3. The HDMI ports are not currently hot swappable and should be connected before powering on. If the display device is unplugged or the input source is changed, the output may not return when reconnected. While re-starting the Cinelink is probably the quickest way of correcting the issue, the control video can be restored without having to shut it down entirely. There are two solutions to resolving this situation:
   1. Re-start the Cinelink
      • This can be done by pressing and holding the power button for several seconds or pulling the power cord.
   2. Pull both HDMI connections to the device
      1. Plug the control monitor (HDMI 2) back in by itself
      2. After several seconds, the control video will return.
      3. Then plug in the video playback display (HDMI 1)
      4. Video will return to the playback display
4. Try testing the Cinelink with the device directly connected to the display to determine if there is an issue with the player itself or if another device in the signal path is causing an issue.
5. Try testing with a known working HDMI cable.