Aspera Download Instructions (https://cdntransfer.swank.com)

Process for downloading content from Aspera

Open a browser and navigate to https://cdntransfer.swank.com/  

Use your sign in credentials provided by your sales contact.

You may be prompted to download the IBM Aspera Connect 3.10.1 or later. Link below if not prompted:

https://www.ibm.com/aspera/connect/

Follow the download instructions.

When the download in finished click on the downloaded file and install. Once finished it will say “Installation Completed! And close the install window.

Navigate to the folder select the checkbox next to the order number you want to download in that folder. Then click on the download button. You may be prompted to input your user name and password again.

Once the file is downloaded, transfer the file to a hard drive large enough to hold the order, and process the hard drive as normal.

If you have additional questions feel free to contact us at [e-mail]  or call 866-815-7719.