Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
Pro:Idiom - General Troubleshooting
Is the order number correct?Confirm the order you are working with is the correct order. Confirm this by comparing the root directory name with the expected order number. Going by the barcode ca...
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Pro:Idiom - Content Specifications
SummarySwank can leverage Pro:Idiom encryption as another reliable option in content protection solutions. Pro:Idiom is an encryption technology developed by LG for the secure delivery of high-defi...
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DMP - I Have No Scheduled Content
If there is no scheduled content or it is inaccurate, you can do one of the following: Re-import the Schedule If you still have your Content Update USB drive, you should see a schedule.xml in the r...
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DMP - My Scheduled Content is not Playing Correctly
Is the schedule enabled from the checkbox in the lower left of the UI? Is the system clock correct? If the clock is incorrect, follow these steps to correct it: Close the DMP software. This ...
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DRM Protected Content - Mixed Content Blocked
IssueMixed Content is Blocked. This issue occurs when the application is served over a secure connection (HTTPS), but it attempts to load certain resources (such as images, scripts, or publicity/c...
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DRM Protected Content - Troubleshooting Playback Issues
Identify the Failure Point Stage Typical Symptoms Manifest Download 404, timeout, DNS failure, certificate errors DRM License Request License acquisition errors, entitlement failures, HTTP...
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DRM Protected Streaming Content - Content Specifications
SummarySwank Streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Adaptive Bitrate Streaming technologies have several key features.The...
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DRM Protected Streaming Content - Content Specifications
SummarySwank Streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Adaptive Bitrate Streaming technologies have several key features.The...
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Cloud Streaming - Content Specifications
SummarySwank Cloud Streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Adaptive Bitrate Streaming technologies have several key featur...
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Cloud Streaming - Usage Report
If you have any questions or need detailed information regarding usage statistics, the most reliable source to consult is your Swank sales team. They are well-equipped to provide comprehensive answ...