Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
On-Premise Streaming - Supported Systems
Mobile Devices: iOS, iPadOS, and Android The content will play in the browser natively. Swank Streaming only supports operating systems and browsers currently supported by Apple. The current suppor...
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DMP - Audio Issues
Basic Troubleshooting Steps Check any cabling between your DMP and the speaker/audio output. Make sure that the cables are secured properly at both ends. Test with a known working cable to ensure n...
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Cloud Streaming - Direct Watch Links
If your student(s) attempt to access your Digital Campus portal and are presented with this message:You do not have access to the page you requested Then one of the following conditions are true:...
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Cloud Streaming - Content Bookmark Guide
Creating a BookmarkTo create a bookmark, log into your portal and select the film you want to use. Make sure the film is currently available to watch. If it is not available, you will need to submi...
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Content - Troubleshooting Swank Decryption Issues
SummaryBelow, you will find a detailed list of recommended troubleshooting steps designed to help resolve decryption errors encountered when using the Swank Decryption tool. These steps aim to guid...
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On-Premise Streaming - Who Has Access to the Server?
The Swank Streaming Server is deployed to the customer's site or data center as a managed appliance. The server is leased by the customer and operated by Swank Motion Pictures. All hardware and sof...
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Cloud Streaming - Custom Content Issues
Video UnavailableIssue: The YouTube video shows a message stating "Video unavailable Playback on other websites has been disabled by the video owner".Resolution: This is due to the Allow embedding ...
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Cinelink™ - User Guide - Chapter 2 - Activate Cinelink™
Chapter 2 - Activate Cinelink™Cinelink™ StartupPower on the Cinelink™ player by pressing the power button on the front of the device.After a moment, Cinelink™ will display a self-check screen. If a...
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Cached License Server V2 - Changing IP Address/Network
Customer Login - From the Remote Console, login with the customer account. (Password can be provided by the Swank Digital Support Team if needed.) View Available Network Inte...
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Cloud Streaming - HECVAT (Higher Education Community Vendor Assessment Toolkit)/SOC2 Audit
HECVAT (Higher Education Community Vendor Assessment Toolkit) HECVAT is a self-assessment questionnaire framework used by higher education institutions to ensure that their cloud services and softw...