Dwaine Webb
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Recent activity by Dwaine Webb-
Content - Closed Captions and Subtitles
Closed Captions Swank encodes closed captioning to EIA-608 and EIA-708 for the majority of the available encodes. For specific encode information click more info for the desired encode listed here:...
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DMP 8 Error Messages
Some scheduled content could not be found on this machine This error will be displayed when the content schedule included with your order includes content that is not currently licensed or unavaila...
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On-Premise Streaming - How Does the Server Receive Updates?
Security PatchesServer security patches are managed and tested by Swank Motion Pictures when received from Microsoft. Upon test completion, patches are pushed from Swank Motion Pictures Windows Upd...
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Cloud Streaming - Instructor Self Registration
Teachers and professors may self-register for an Instructor account in the streaming platform which provides the ability to search for titles, copy Direct Links to share with students and in some p...
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Cloud Streaming - OpenAthens SAML Setup Guide
Step 1 - Configure OpenAthens SAML ApplicationPlease collaborate closely with the OpenAthens support team to properly configure your SAML Single Sign-On (SSO) application. Make sure to provide them...
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Cloud Streaming - Email Notification Issues
Issue: Email notification not receivedResolution: This could be due to a few issues: Emails from our Cloud Streaming platform originate from the email address below. To ensure proper delivery of th...
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Cinelink™ - User Guide - Chapter 3 - Play Movies
Chapter 3 - Play MoviesDownloading Movies and TV ShowsOnce Cinelink™ has connected to the internet and has been successfully activated, it will automatically begin downloading any movies you have o...
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Cloud Streaming - Privacy Policy
The privacy policies for our site and streaming platforms can be found at the links below: Site Privacy Policy swank.com https://www.swank.com/privacy-policy/ Digital Campus/Cloud Streamin...
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Cloud Streaming - Media Player Error Codes
Introduction This document describes the Swank Media player client error codes. Application Errors Code Displayed Error Causes Resolution 612 Application Error: Error Code ...
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DMP - Application Crashing
Table of Contents Reboot Delayed Launch Content Drive Issues Application Unstable Custom Content Issues Failed Video Card RebootIssue: Sometimes a simple reboot of the server can help clear tempor...