Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
DMP - Content Delivery
Summary There are two ways to receive content for your DMP, USB Hard Drive Delivery or Network Download via Aspera. Additional details for each method are provided below. Table of Contents USB H...
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MPAA & FCC Rating Information
Included below are links to the MPAA rating guide and the FCC TV Rating guide which give additional information about the rating systems in the United States. MPAA: Motion Picture Association -...
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Cloud Streaming - Google OAuth Troubleshooting
Table of Contents Unable to Authenticate Access Blocked: Swank Streaming Server can only be used within its organization. You do not have access to the page you requested Sign in With Google Butto...
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DMP - Content Ingest Issues
Digital Media Player (DMP) updates will occasionally show a false report "Update Completed with Errors" when there are no issues. We advise looking at the Update Tab and see if all titles show "Suc...
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Cinelink - General Audio Troubleshooting Steps
SummaryCinelink audio issues can be caused by several different elements within the playback environment. Content File Issues Signal Path Issues Cinelink Device Issues Content File Issues While man...
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Content - Pro:Idiom
SummarySwank can leverage Pro:Idiom encryption as another reliable option in content protection solutions. Pro:Idiom is an encryption technology developed by LG for the secure delivery of high-defi...
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DMP 8 Error Messages
Some scheduled content could not be found on this machine This error will be displayed when the content schedule included with your order includes content that is not currently licensed or unavaila...
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On-Premise Streaming - How Does the Server Receive Updates?
Security PatchesServer security patches are managed and tested by Swank Motion Pictures when received from Microsoft. Upon test completion, patches are pushed from Swank Motion Pictures Windows Upd...
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Cloud Streaming - Instructor Self Registration
Teachers and professors may self-register for an Instructor account in the streaming platform which provides the ability to search for titles, copy Direct Links to share with students and in some p...
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Cloud Streaming - OpenAthens SAML Setup Guide
Step 1 - Configure OpenAthens SAML ApplicationPlease collaborate closely with the OpenAthens support team to properly configure your SAML Single Sign-On (SSO) application. Make sure to provide them...