Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
DMP - Application Crashing
DMP software crashing on launch could be for a few different reasons: Issue: The DMP software is being launched before the underlying database/service has a chance to start and initializeResolution...
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On-Premise Streaming - How many streaming connections does the streaming server support?
The Swank Streaming Server has multiple hardware profiles to support a wide range of device volume needs. Swank will assist with an assessment of your network and anticipated usage volume to select...
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DMP - My expired content was automatically deleted
The Digital Media Player (DMP) is equipped with a feature that automatically deletes content from the device three weeks after the license associated with that content has expired. This automatic d...
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Cloud Streaming - Custom Content Video Plays over Feature Film Audio
Issue: When using custom content as a bumper, if the YouTube video is set to private the sound will play on top of the Swank film. The bumper video is not visible. After the bumper it will load the...
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Cinelink™ - User Guide - Chapter 4 - Configure Playback Settings
Chapter 4 - Configure Playback SettingsSystem Settings You may access the Cinelink™ player's Settings by selecting the gear icon near the top right corner of the Cinelink™ interface and pressing O...
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Cloud Streaming - Mobile Device/Tablet Lock Down
Issue: We have received feedback from several customers who supply tablets for the purpose of accessing the Swank streaming content. These customers have expressed a desire to limit the functionali...
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Cloud Streaming - Custom Content
Note: Custom content is not available for all markets. Educational Streaming portals and corrections facilities do not have this capability. Table of Contents About Custom Content Add Custom Conte...
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Cloud Streaming - Google SAML V2 Troubleshooting
Error: app_not_enabled_for_user Issue: Error is returned from Google Error: app_not_enabled_for_user Service is not enabled for this user." You might also see Resolution 1: From the Google Work...
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DMP - Download Content From Aspera
If you are unfamiliar with downloading content from Aspera, please review the instructions linked below: Aspera Download Instructions The files you download should be placed onto an NTFS format...
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Cloud Streaming - OneLogin SAML V2 Setup Guide
Step 1 – Configure OneLogin SAML Application Note: You may need to change the PreferredAuthentication value under the Portal Settings to saml in order to allow OneLogin users to launch the applicat...