Dwaine Webb
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Recent activity by Dwaine Webb-
Cloud Streaming - Media Player Error Codes
Introduction This document describes the Swank Media player client error codes. Application Errors Code Displayed Error Causes Resolution 612 Application Error: Error Code ...
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DMP - Application Crashing
Table of Contents Reboot Delayed Launch Content Drive Issues Application Unstable Custom Content Issues Failed Video Card RebootIssue: Sometimes a simple reboot of the server can help clear tempor...
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On-Premise Streaming - How many streaming connections does the streaming server support?
The Swank Streaming Server has multiple hardware profiles to support a wide range of device volume needs. Swank will assist with an assessment of your network and anticipated usage volume to select...
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DMP - My expired content was automatically deleted
The Digital Media Player (DMP) is equipped with a feature that automatically deletes content from the device three weeks after the license associated with that content has expired. This automatic d...
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Cloud Streaming - Custom Content Video Plays over Feature Film Audio
Issue: When using custom content as a bumper, if the YouTube video is set to private the sound will play on top of the Swank film. The bumper video is not visible. After the bumper it will load the...
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Cinelink™ - User Guide - Chapter 4 - Configure Playback Settings
Chapter 4 - Configure Playback SettingsSystem Settings You may access the Cinelink™ player's Settings by selecting the gear icon near the top right corner of the Cinelink™ interface and pressing O...
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Cloud Streaming - Mobile Device/Tablet Lock Down
Issue: We have received feedback from several customers who supply tablets for the purpose of accessing the Swank streaming content. These customers have expressed a desire to limit the functionali...
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Content Delivery - USB Hard Drive Shipment
Summary Some customers may be in environments where internet access is not readily available. These customers can receive content updates via a physical USB hard drive shipment. Hardware Specifi...
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Cloud Streaming - Content Specifications
SummarySwank Cloud Streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Adaptive Bitrate Streaming technologies have several key featur...
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Cloud Streaming - Google SAML V2 Troubleshooting
Error: app_not_enabled_for_user Issue: Error is returned from Google Error: app_not_enabled_for_user Service is not enabled for this user." You might also see Resolution 1: From the Google Work...