Dwaine Webb
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Recent activity by Dwaine Webb-
Cloud Streaming - Custom Content Issues
Video UnavailableIssue: The YouTube video shows a message stating "Video unavailable Playback on other websites has been disabled by the video owner".Resolution: This is due to the Allow embedding ...
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Cinelink™ - User Guide - Chapter 2 - Activate Cinelink™
Chapter 2 - Activate Cinelink™Cinelink™ StartupPower on the Cinelink™ player by pressing the power button on the front of the device.After a moment, Cinelink™ will display a self-check screen. If a...
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Cached License Server V2 - Changing IP Address/Network
Customer Login - From the Remote Console, login with the customer account. (Password can be provided by the Swank Digital Support Team if needed.) View Available Network Inte...
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Cloud Streaming - HECVAT (Higher Education Community Vendor Assessment Toolkit)/SOC2 Audit
HECVAT (Higher Education Community Vendor Assessment Toolkit) HECVAT is a self-assessment questionnaire framework used by higher education institutions to ensure that their cloud services and softw...
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DMP - Content Delivery
Summary There are two ways to receive content for your DMP, USB Hard Drive Delivery or Network Download via Aspera. Additional details for each method are provided below. Table of Contents USB H...
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MPAA & FCC Rating Information
Included below are links to the MPAA rating guide and the FCC TV Rating guide which give additional information about the rating systems in the United States. MPAA: Motion Picture Association -...
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Cloud Streaming - Google OAuth Troubleshooting
Table of Contents Unable to Authenticate Access Blocked: Swank Streaming Server can only be used within its organization. You do not have access to the page you requested Sign in With Google Butto...
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DMP - Content Ingest Issues
Digital Media Player (DMP) updates will occasionally show a false report "Update Completed with Errors" when there are no issues. We advise looking at the Update Tab and see if all titles show "Suc...
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Cinelink - General Audio Troubleshooting Steps
SummaryCinelink audio issues can be caused by several different elements within the playback environment. Content File Issues Signal Path Issues Cinelink Device Issues Content File Issues While man...
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Content - Pro:Idiom
SummarySwank can leverage Pro:Idiom encryption as another reliable option in content protection solutions. Pro:Idiom is an encryption technology developed by LG for the secure delivery of high-defi...