Dwaine Webb
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Recent activity by Dwaine Webb-
Cloud Streaming - Content Specifications
Summary Swank Cloud Streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Adaptive Bitrate Streaming technologies have several key featu...
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Cloud Streaming - Media Player Error Codes
Introduction This document describes the Swank Media player client error codes. Application Errors Code Displayed Error Causes Resolution 612 Application Error: Error Code ...
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Content - Closed Captions and Subtitles
Closed Captions Swank encodes closed captioning to EIA-608 and EIA-708 for the majority of the available encodes. For specific encode information click more info for the desired encode listed here:...
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DMP - Application Crashing
DMP software crashing on launch could be for a few different reasons: Issue: The DMP software is being launched before the underlying database/service has a chance to start and initialize Resolut...
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On-Premise Streaming - How many streaming connections does the streaming server support?
The Swank Streaming Server has multiple hardware profiles to support a wide range of device volume needs. Swank will assist with an assessment of your network and anticipated usage volume to select...
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DMP - My expired content was automatically deleted
The Digital Media Player (DMP) is equipped with a feature that automatically deletes content from the device three weeks after the license associated with that content has expired. This automatic d...
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Cloud Streaming - Custom Content Video Plays over Feature Film Audio
Issue: When using custom content as a bumper, if the YouTube video is set to private the sound will play on top of the Swank film. The bumper video is not visible. After the bumper it will load the...
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Cinelink™ - User Guide - Chapter 4 - Configure Playback Settings
Chapter 4 - Configure Playback SettingsSystem Settings You may access the Cinelink™ player's Settings by selecting the gear icon near the top right corner of the Cinelink™ interface and pressing O...
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Cloud Streaming - Mobile Device/Tablet Lock Down
Issue: We have received feedback from several customers who supply tablets for the purpose of accessing the Swank streaming content. These customers have expressed a desire to limit the functionali...
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Cloud Streaming - Custom Content
Note: Custom content is not available for all markets. Educational Streaming portals and corrections facilities do not have this capability. Table of Contents About Custom Content Add Custom Conte...