Ryan Barnes
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Activity overview
Latest activity by Ryan Barnes-
Ryan Barnes created an article,
Clear Browser Cache and Cookies
If you are having trouble logging into the site, receiving a black screen, or being redirected to an error page that states "Invalid Portal", please clear your cache and cookies and restart your br...
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Ryan Barnes created an article,
February 28, 2024: License Server / Keyprovider Service unable to process requests
Post-mortem: License Server / Keyprovider Service unable to process requests Date: 2/28/2024 (6:02 pm – 6:22 pm CST) Impact: This incident caused an outage for the following license server services...
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Ryan Barnes created an article,
February 24, 2024: Legacy PlayReady DRM Service Outage
Post-mortem: Legacy PlayReady DRM Service Outage Date: 2/24/2024 Impact: This incident caused an outage for both OneView and the Legacy PlayReady DRM service. Root Cause: A typographical error (typ...
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Ryan Barnes commented,
IP address has changed for the following endpoint: usagetracking.swankmp.net (20.221.242.164)
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Ryan Barnes created an article,
March 5, 2024 Planned Maintenance
We would like to inform you that we have scheduled a maintenance window on March 5, 2024, from 8:00 AM to 9:00 AM CST. During this time, we will be performing essential infrastructure upgrades that...
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Ryan Barnes created an article,
Third Party Streaming Provider Support
If you are attempting to utilize a third-party service for your event, Swank is limited in the support that we are able to provide. If you are using any of the major streaming services and require...
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Ryan Barnes created an article,
NOTICE: Migration to new IP for Swank Streaming Cloud Service, Effective April 11, 2023
NOTICE: Migration to new IP Effective April 11, 2023 New IP: 20.221.242.164 On April 11, 2023, the Swank Streaming Cloud Service will be migrating to a new IP address. The URLs of https://streami...
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Ryan Barnes created an article,
Cloud Streaming - Apple AirPlay, AppleTV Casting
Status - Supported by Apple in the Safari browser: AirPlay and Casting in Safari is a function supported by Apple. Casting with AirPlayv.1.0.AirPlay is a feature that allows you to cast video ...
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Ryan Barnes created an article,
On-Premise Streaming - Content Specifications
Summary Swank streaming titles are encoded to support Adaptive Bitrate Streaming in order to be as network friendly as possible. Each title is encoded at 5 different bit rates. The bitrate streamed...
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Ryan Barnes created an article,
Cloud Streaming - Google Gsuite Oauth SSO Integration
Note: GSuite users are strongly advised to use SAML authentication instead of OAuth wherever possible. SAML configurations are faster, simpler, more powerful and less brittle. Table of Contents ...