Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
Cloud Streaming Authentication - SAML Certificate Expiration
Table of Contents Issue Confirm Expiration Date Export New Metadata from Your Identity Provider Import New Metadata Import Certificate Only Issue Issues presented during SAML authentication th...
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Cloud Streaming - Swank Movie T.A. (Teachers Assistant)
SummarySwank Movie T.A. - https://www.swank.com/swank-movie-ta/The Swank Movie T.A. is an advanced AI tool designed to assist educators in creating engaging and informative lesson plans using our e...
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Cloud Streaming - Download Manager Content Expiration
Please be aware that downloaded films will expire based on the lesser of:The proper license end date for the filmOr 72 hours following the downloadFor example:You have licensed a film and the licen...
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DMP - My content appears to be playing, but the output is blank or distorted
Below are steps you can take to narrow down the scope of where the video output issue resides: Try switching the video output resolution to match your display in both the DMP software as well as th...
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Cloud Streaming - Can I redirect a custom URL to my Swank Cloud Streaming site?
In the event a custom URL with a branded domain needs to be used for your Swank Cloud Streaming site, you will need to setup a redirect via a local webserver. The webserver will also require your S...
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Cinelink - Display is not Working
If you are using a single display, please ensure you are connected to HDMI 1.If you are using dual-display mode, the Cinelink™ user interface is always displayed on HDMI 2, while the movie is displ...
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Cloud Streaming - Error Approving Title Request
Issue: The error message you are receiving most likely indicates the account being used is a temporary single sign on (SSO) account. This is caused when a local registered account is using the same...
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Cloud Streaming - Unable to Authenticate Using TokenRefresh
We are presently overhauling our authentication system and while the new features aren't yet public, you may notice some slight changes in the site behavior. This particular message, while distrac...
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On-Premise Streaming - How Does Content Get to the Server?
Summary There are three ways to receive content for your On-Premise Streaming Server; Network Delivery Directly to the Server, USB Hard Drive Delivery, or Network Download via Aspera. All On-Premi...
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Content Protection
Summary Below are the different content protection options that Swank offers to safeguard studio content. Each option is designed to meet specific security standards and ensure that content is secu...