Cloud Streaming - Error Approving Title Request

Issue: The error message you are receiving most likely indicates the account being used is a temporary single sign on (SSO) account. This is caused when a local registered account is using the same Email as the SSO account. It's important to remember that single sign on (SSO) accounts and registered accounts are two entirely different types of accounts and no two accounts can share the same email address. 

Resolution: You can address this in a few different ways:

1. Your registered account can be updated to a new email associated with the account.
   • This can be a plus tagged email or any email that is different than the SSO account. Assuming your email system supports it, a "plus tagged" email address should function exactly the same as the original email address.
     • For Example: [e-mail] could be changed to "[e-mail]" In this example, I used "+dc" to denote that this address is used with the Digital Campus service. Messages sent to either address should arrive at the same inbox.
2. You can login with your registered admin account instead of SSO to approve requests.
3. You can login with an alternative SSO account that uses a different email than your registered account. Note: This account would also need to be elevated to the admin role.

(Please keep in mind you may need to logout and clear your recent browser cache/cookies to remove the locally stored token if you logged in recently. This will force your account login to be re-authenticated.)