Dwaine Webb
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Recent activity by Dwaine Webb-
Cloud Streaming - Cannot stream this title in the browser you are currently using
Embedded Video PlayerIssue: The video player cannot be embedded in another page or frame. In the screen shot below we see the Swank video player page (in dark blue and gray) being embedded inside a...
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Cinelink - Screen Discoloration
The discolored video you're seeing can be due to a number of possible issues: An HDMI pin (or pins) is not making a proper connection with the display's HDMI input.The resolution of the Cinelink ou...
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Cinelink™ - User Guide - Chapter 1 - Getting Started
Chapter 1 - Getting StartedWelcome!Congratulations on choosing Cinelink™! Cinelink™ provides access to the best Hollywood movies, including early-window and new-release content. Entertain your patr...
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DMP - Content Specifications
SummaryDMP content is offered in both high definition (HD) and standard definition (SD) resolutions. Customers have the flexibility to choose the quality of the content they wish to experience. Hig...
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On-Premise Streaming - Supported Systems
Mobile Devices: iOS, iPadOS, and Android The content will play in the browser natively. Swank Streaming only supports operating systems and browsers currently supported by Apple. The current suppor...
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DMP - Audio Issues
Basic Troubleshooting Steps Check any cabling between your DMP and the speaker/audio output. Make sure that the cables are secured properly at both ends. Test with a known working cable to ensure n...
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Cloud Streaming - Direct Watch Links
If your student(s) attempt to access your Digital Campus portal and are presented with this message:You do not have access to the page you requested Then one of the following conditions are true:...
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Cloud Streaming - Content Bookmark Guide
Creating a BookmarkTo create a bookmark, log into your portal and select the film you want to use. Make sure the film is currently available to watch. If it is not available, you will need to submi...
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Content - Troubleshooting Swank Decryption Issues
SummaryBelow, you will find a detailed list of recommended troubleshooting steps designed to help resolve decryption errors encountered when using the Swank Decryption tool. These steps aim to guid...
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On-Premise Streaming - Who Has Access to the Server?
The Swank Streaming Server is deployed to the customer's site or data center as a managed appliance. The server is leased by the customer and operated by Swank Motion Pictures. All hardware and sof...