Dwaine Webb
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Recent activity by Dwaine Webb-
Cinelink™ - User Guide - Chapter 6 - Additional Information
Chapter 6 - Additional InformationCinelink™ Software UpdatesPeriodically, Swank will release software updates for Cinelink™. The Cinelink™ player must be connected to an active internet connection ...
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Cloud Streaming - Search
Note: Searching for unlicensed content is only available for streaming portals designated for educational purposes. All other portals only show the licensed content available in your content librar...
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Cloud Streaming - ClassLink SAML V2 Troubleshooting
Confirm ClassLink App Configuration Issue: SAML request/response returns an unexplained error. Resolution: Review the following guide to ensure that your ClassLink SAML configuration is correct: Cl...
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DMP - Software Update/Install
Note: If you have a DMP 8 please refer to the following article: DMP 8 Software Update/Install In-Place Upgrade If you are not on the latest version you should see an Update Available button in t...
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Content Protection - Samsung LYNK
SummarySwank can leverage Samsung LYNK encryption as another reliable option in content protection solutions. Samsung LYNK is an encryption technology developed by Samsung for the secure delivery o...
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Content Protection - Samsung LYNK - Decrypting Key.xml
Table of Contents Summary Git Bash Decryption Process PowerShell Decryption Process Summary Example processes are provided below using PowerShell and GitBash to decrypt key.xml, but you can d...
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Cloud Streaming - I Cannot Find a Movie I Was Told is Licensed to My School (Restricted Title)
Some movies have restricted access due to studio rights or user role within the streaming platform. Students may play Restricted Titles but must be provided with a Direct Link. Teachers/Instructors...
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DMP - Attended Session Using Remote Desktop Connection
Summary: Instructions below detail how to connect directly to a DMP and use RDP to provide attended access to Swank Support. After connecting to the DMP, you can use remote desktop software to let ...
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Cinelink - Content Removal (Autodelete)
The Cinelink will auto delete films with expired licenses on the player after 3 Days. If today is the 6th they will be deleted by the 10th.
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How to Save Console Log Files
A console log file can be useful for troubleshooting network or browser issues. The following steps should work in almost any modern browser. However, the screen shots seen below were taken using ...