Ryan-Barnes

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Articles

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  • TLS 1.0/1.1 FAQ

    1. Local Streaming Server

    What is TLS? Transport Layer Security (TLS) is an encryption protocol that allows secure communications between two computers. The most common use of TLS is in HTTPS connections to web servers over...

    • Ryan Barnes
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  • Digital Campus Administrator Guide

    1. Swank Streaming - Cloud Hosted

    Please visit our ClickHelp page to view the Digital Campus Administrator Guide here:  https://swankmp.clickhelp.co/articles/digital-campus-help

    • Ryan Barnes
    • Updated
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  • Creating Users Individually or via Bulk Entry

    1. Swank Streaming - Cloud Hosted

    This article was found to be redundant and has been moved to our ClickHelp guide. Please find link as follows:    K-12: https://swankmp.clickhelp.co/articles/k-12-user-roles   Digital Campus: https...

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  • HDCP requirements for content

    1. General Entertainment/College Sales Cloud Streaming

    This article is to discuss HDCP (High Definition Content Protection) requirements for common media formats and common issues with larger broadcast style environments like LED walls or Jumbotrons an...

    • Ryan Barnes
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  • Packing Return Equipment

    1. Local Streaming Server

        Please use this guide for packing and returning your Swank Digital Media Player or Streaming Server.   To acquire a box for your server, we suggest buying one here: https://www.amazon.com/gp/p...

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  • SAML issue InitiateSingleSignOn encountered error

    1. Swank Streaming - Cloud Hosted

    Issue: You are receiving the following error:   SAML issue InitiateSingleSignOn encountered error The provided payload could not be decrypted. Refer to the inner exception for more information. whe...

    • Ryan Barnes
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  • Blank or white screen in Firefox browser

    1. Swank Streaming - Cloud Hosted

    Problem: Browsing in Firefox results in blank screen Solution: Firefox does not support IndexedDB in private mode. To resolve this please turn off Private Browsing (below is an except from https://...

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  • Multiple portals using a single SAML IDP Instance

    1. Swank Streaming - Cloud Hosted

    Question: Can two Swank portals authenticate with a single SAML Instance?  Answer: SAML IDP has a 1:1 relationship with Swank portals. You cannot use a single SAML instance on multiple sites/portal...

    • Ryan Barnes
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  • Disconnected Streaming Server Drive Ingest

    1. Local Streaming Server

    This document is instruction on how to load content via hard drive onto a Swank Streaming Server.    Attach Swank provided portable USB drive to an available USB port on the Streaming Server. If yo...

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  • Side Loading Android App

    1. Local Streaming Server

    The Fleet Media Android application can be loaded onto an android device via a side loading process. This document outlines the process for side loading the application onto the android devices. Th...

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