Issue: New content has been successfully ingested, but the license for existing content has been pushed to a future date.
Cause: This can occur if you ingest your new content prior to the license start dates.
Resolution: In most cases you should be able to contact your account executive to provide a license extension for the affected titles. We recommend avoiding early content ingestion, if possible, to prevent this issue in the future.
If you are not sure who to contact, a list of available markets and how to contact these account/sales teams can be found at https://www.swank.com/.
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