Dwaine Webb
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Recent activity by Dwaine Webb-
DMP - I have a specific title that will not play
Below are steps you can take to narrow down the scope of where the content playback issue resides: Is the title in the Content Library?If the title is not in the library, you may need to attempt t...
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Cloud Streaming - Where and how do I login to cloud streaming?
Each instance of Swanks Cloud Streaming service has a unique identifier as part of the URL called the tenant path. If you do not have the appropriate link/path, please contact the Administrator for...
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Cloud Streaming - 620, 626, 699 Error Codes (DRM Issues)
Table of Contents Summary Error code received for all titles. Error code received while using a proxy. SummaryVideo playback errors (such as 626, 699 or 620 errors) most commonly occur when a play...
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Cinelink - Screen Discoloration
The discolored video you're seeing can be due to a number of possible issues: An HDMI pin (or pins) is not making a proper connection with the display's HDMI input.The resolution of the Cinelink ou...
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Content Delivery
Summary Below are the different content delivery options that Swank offers to safely distribute studio content to our customers. Each option is designed to meet specific security standards and ensu...
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Cinelink™ - Content Delivery
Summary There are three primary methods through which you can receive content for your Cinelink™ device. Each method offers unique advantages and may cater to different user preferences and operati...
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DMP 9 Quick Start Installation (Digital Media Player)
STEP 1: Setup the player in the desired location. *If you have the rack mount version of this system, please refer to the instructions at the bottom of this document. STEP 2: Connect your computer...
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Cloud Streaming Authentication - SAML Certificate Expiration
Table of Contents Issue Confirm Expiration Date Export New Metadata from Your Identity Provider Import New Metadata Import Certificate Only Issue Issues presented during SAML authentication th...
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Cloud Streaming - Swank Movie T.A. (Teachers Assistant)
SummarySwank Movie T.A. - https://www.swank.com/swank-movie-ta/The Swank Movie T.A. is an advanced AI tool designed to assist educators in creating engaging and informative lesson plans using our e...
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Cloud Streaming - Download Manager Content Expiration
Please be aware that downloaded films will expire based on the lesser of:The proper license end date for the filmOr 72 hours following the downloadFor example:You have licensed a film and the licen...