Ryan Barnes
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Articles
Recent activity by Ryan Barnes-
February 28, 2024: License Server / Keyprovider Service unable to process requests
Post-mortem: License Server / Keyprovider Service unable to process requests Date: 2/28/2024 (6:02 pm – 6:22 pm CST) Impact: This incident caused an outage for the following license server services...
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February 24, 2024: Legacy PlayReady DRM Service Outage
Post-mortem: Legacy PlayReady DRM Service Outage Date: 2/24/2024 Impact: This incident caused an outage for both OneView and the Legacy PlayReady DRM service. Root Cause: A typographical error (typ...
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March 5, 2024 Planned Maintenance
We would like to inform you that we have scheduled a maintenance window on March 5, 2024, from 8:00 AM to 9:00 AM CST. During this time, we will be performing essential infrastructure upgrades that...
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Cloud Streaming - SAML Authentication Configuration
Step 1 – Configure SAML Application in your IDP Choose the guide below to see examples of how to configure your IDP. If your IDP is not listed, please review the Okta guide as it tends to be the mo...
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Swank Streaming Media and DRM Platform
The Swank Media Platform includes the Swank Media Server, our DRM platform, as well as other media components including a content management system, streaming capabilities, and client p...
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Cloud Streaming - Proxy Configuration - OCLC EZproxy
This article is designed to assist with configuring your EZproxy product to allow off-campus viewing of Digital Campus products. Link Settings By adding the Proxy prefix to the Proxy Authenticatio...
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Playing Your Disc (CVD)
Custom Video Disc (CVD) Quick Reference Guide: A CVD is not a standard DVD, rather a custom disc produced by Swank Motion Pictures You will recognize them as white discs, with plain black text ...
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Cinelink™ - Pre-Installation Requirements
Thank you for your interest in Cinelink. To ensure proper operation, Please review the checklist below to verify compatibility with the Cinelink system. Video & Audio Your system will require HDM...
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Digital Campus Administrator Guide
Please visit our ClickHelp page to view the Digital Campus Administrator Guide here: https://swankmp.clickhelp.co/articles/digital-campus-help
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On-Premise Streaming - Server Administrator Guide
Table of Contents Logging In Change Password Visit Content Catalog Administrator Menu Appearance Settings Client Content Category Manager Content Manager Content Transfer User Administration I...