On-Premise Streaming - Virtual Server Deployment

In order to acquire a Virtual Streaming Server, please contact your Swank Account Representative. Once an order has been placed, you will receive a link, username, and password to download the OVA file. Or, if you request a drive, we will deliver the OVA file on a portable USB hard drive. Once you have received the file, please proceed as follows:

1. Deploy the OVA in your virtual environment
   • C: drive requires 60GB partition
   • E: drive requires 1TB minimum, size scales based on content quantity and encodes
2. Log into the Virtual Streaming Server using the Windows credentials provided with the OVA file. 
   • If you do not have the credentials, please contact [e-mail]
3. Open a web browser and navigate to http://localhost/Activate
4. Email the following information to [e-mail] to acquire an activation code:
   • Model Number (Exactly as it appears on the page)
   • Serial Number (Exactly as it appears on the page)
     • Alternatively, you can click the Copy to Clipboard icon to copy Model and Serial Number to your clipboard and paste it in your email
   • Customer Name and Account Number
     
     
5. We will respond within 1 business day with an activation code. This code can be pasted into the activation code field, then click Activate. The VM will then reboot
6. Once the VM is rebooted, the content drive will automatically expand to the size of the virtual drive you have provided in your virtual environment
7. Swank may request Remote access to the VM to verify settings and finalize any outstanding installation steps
8. If all required ports are open*, any available content and software updates will begin downloading
   • *For port requirements, please refer to our technical requirements page: Streaming Server Technical Requirements
   • To review current downloads, please refer to the Ingest Monitor in the Admin Portal.
     • Refer to the Administrator guide at the following location for additional details: Streaming Server Administrator Guide