Cloud Streaming - SAML: User Role Displays a Generic Username

If your streaming portal uses SAML SSO with standard urn:oid: attributes for the required fields (first name, last name, email), the correct display name will show if the user has the Instructor or Admin roles.

If the visitors are assigned the User role, their proper name will not be displayed in the upper right of the portal. Instead, a generic User123456... username will be shown:

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This is by design.  As we do not retain information for User-level visitors, proper names are not displayed.  This information is only retained for visitors at the Instructor or Admin level.