Last reviewed July 2026 | Applies to Swank Cloud Streaming suite of products (K12, Digital Campus, Libraries, Residence Life, Patient Entertainment) | Target standard WCAG 2.2 Level AA
Accessibility Statement
Swank Motion Pictures is committed to making our Cloud Streaming platform accessible to all users, including those with disabilities. We are working toward conformance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the technical standard referenced by Section 508 of the Rehabilitation Act and by the federal web accessibility rules described below.
We engage Accessiblü, an independent accessibility firm, to audit the platform and document findings in an Accessibility Conformance Report (ACR), also known as a Voluntary Product Accessibility Template (VPAT). Testing combines automated tooling with manual keyboard-only navigation and screen reader testing using JAWS 2025 on Windows 11. Two reports are published below: a June 2026 report covering the student and general user experience, and our original September 2025 platform-wide report, which remains the current baseline for instructor and administrative modules.
A note on our approach. Rather than patching individual pages, we are addressing accessibility at the component level by rebuilding the shared interface elements used throughout the platform. Buttons, form controls, navigation, and player controls are being standardized for accessible naming, keyboard operability, focus behavior, and color contrast. A fix applied to a shared component carries to every page that uses it, which takes longer to begin delivering than isolated fixes but produces more consistent and durable results.
Our current focus is the student and general user experience. Instructor and administrative workflows are sequenced after that work. The full plan, including gaps identified and remediation detail for each area, is in the Accessibility Conformance Roadmap linked below.
Summary of planned milestones. Full detail is in the Accessibility Conformance Roadmap.
| Target | Milestone |
|---|---|
| Q3 – Q4 2026 | Accessible shared components (buttons, controls, navigation) updated, including the video player audio and subtitle selection controls |
| Q4 2026 | Alternative text standards implemented platform-wide |
| Q1 2027 | Sign-in accessibility improvements |
| Q2 2027 | Catalog and search accessibility improvements, delivered as part of a broader update to the catalog and search experience; full student-facing conformance across all markets; continued alternative text rollout across catalog imagery, expanding as our content library grows |
| Later 2027 | Keyboard operability, focus management, accessible naming, labeling, and responsive layout improvements for instructor and administrative dashboards |
Regulatory Context
Many of our customers are subject to federal web accessibility requirements. Both of the relevant rules specify WCAG 2.1 Level AA as the technical standard, and both compliance dates were extended in 2026.
- Public entities, including K-12 districts, colleges and universities, under 28 CFR § 35.200. On April 20, 2026, the Department of Justice extended the compliance date to April 26, 2027 for entities serving a population of 50,000 or more, and to April 26, 2028 for smaller entities and special district governments.
- Recipients of HHS financial assistance, including many healthcare facilities, under Section 504 of the Rehabilitation Act. On May 7, 2026, HHS extended the compliance date to May 11, 2027 for recipients with 15 or more employees, and to May 10, 2028 for recipients with fewer than 15 employees.
Our conformance target is WCAG 2.2 Level AA, and our conformance reports are issued against the WCAG 2.2 edition. WCAG 2.2 Level AA contains every WCAG 2.1 Level AA success criterion with one exception: success criterion 4.1.1 Parsing, which the W3C removed as obsolete. Work toward our WCAG 2.2 target therefore addresses the WCAG 2.1 Level AA baseline your institution is measured against. If your procurement process requires a report presented against WCAG 2.1 specifically, your Account Manager can arrange that.
Our remediation timeline runs through Q2 2027 and is built to support these deadlines. Where a milestone quarter and your institution's compliance date fall close together, we encourage you to discuss your specific timing with your Account Manager so we can prioritize accordingly.
Formal Documentation
Student & General User Experience — Current
Accessibility Conformance Report (VPAT), June 2026
The current report for the student and general user experience. It re-evaluates every student-facing area addressed in our roadmap work to date and supersedes the September 2025 report for those experiences.
Scope: Login page (legacy and Identity Server), Content Catalog including the Title Preview popup, Play page including the video player and keyboard shortcuts, and the Bookmark page including the bookmark player and bookmark controls. Independent audit by Accessiblü, WCAG 2.2 Level A and AA, tested with JAWS 2025 on Windows 11.
Instructor & Administrative Experience — Current
Accessibility Conformance Report (VPAT), September 2025
Current and valid for the instructor and administrative experience: title request workflows, content manager, and administrative dashboards. Those areas are scheduled for re-evaluation as the remediation work above is delivered.
Scope: issued as a platform-wide audit covering standard users, instructors, and administrators, so it also contains findings for student-facing pages including login, password recovery, catalog, playback, bookmarks, and search. Those student-facing findings are superseded by the June 2026 report above. Independent audit by Accessiblü, WCAG 2.2 Level A and AA, tested with JAWS 2025 on Windows 11.
This report is titled for our K-12 platform. The instructor and administrative functions it covers are predominantly K-12 features, with more limited use in Digital Campus. We will broaden the naming and coverage of these functions when they are re-evaluated.
Remediation Plan
Accessibility Conformance Roadmap
Our structured plan for closing the gaps identified in both reports, covering the student, instructor, and administrator experience. Organized by theme with quarterly milestones through Q2 2027.
Which report applies to which part of the platform. Both reports above are current. The June 2026 report governs the student and general user experience. The September 2025 report governs the instructor and administrative experience. Because September 2025 was issued platform-wide, the two overlap on student-facing pages, and there the newer report takes precedence.
Comparing the two across the nine months between them shows progress in the areas we prioritized: alternative text (1.1.1), keyboard operability (2.1.1), and name, role, and value (4.1.2) each moved from "Does Not Support" to "Partially Supports," and meaningful sequence (1.3.2) and error identification (3.3.1) now report as supported. The June report also confirms that two sign-in contrast issues (1.4.3) first reported in September 2025 remain open.
For the instructor and administrative modules, the September 2025 report remains the current baseline, as those areas have not yet been re-audited. Where the June 2026 report shows a criterion as supported, that reflects the student-facing pages it tested. Gaps identified in the administrative dashboards, title request workflow, and content manager, including reflow at narrow widths (1.4.10) and focus visibility (2.4.7), remain open and are carried into the roadmap for later 2027.
A note on scope. These reports are issued as a single, platform-wide assessment covering the Swank Cloud Streaming suite of products. Because configurations vary by market and by institution, your organization may encounter only a subset of the pages, features, and controls described in them. If you would like clarification on whether a particular conformance item applies to your configuration, please contact your Swank Account Manager.
Accessibility Questions & Support
For questions about platform accessibility, conformance documentation, or requesting particular content for your catalog, please contact your Swank Account Manager. Your Account Manager can provide documentation specific to your institution's use-case, answer questions about a particular success criterion, and coordinate with our accessibility team.
If you encounter an accessibility barrier while using the platform, you can also submit a request through our support portal.
Captions, Subtitles & Audio Description
The platform fully supports closed captions, subtitles, and Audio Description, including playback, labeling, and track selection. Coverage varies by title because these tracks must be supplied by the studio that licenses the content, which is outside our direct control. Because availability is tied to the specific licensed content rather than to platform capability, the prerecorded caption and audio description criteria (1.2.2, 1.2.3, and 1.2.5) were not evaluated as part of the platform assessment and are noted as such in our conformance reports. Live captioning (1.2.4) is reported as not applicable, as the platform does not provide live audio or video content. We continue to work with our studio partners to broaden coverage across the catalog.
Films with closed captions are marked with the standard CC icon on both the watch page and the title preview. Caption availability for older titles varies, and some historical content does not yet have a captions option available.
Captions and audio options are available from the captions and settings icon at the bottom right of the player, which opens an Audio dropdown and a Subtitles (CC) dropdown.
Audio Description (AD) provides a narrated description of on-screen action for users who are blind or have low vision. Where available, Audio Description is selectable from the Audio dropdown, labeled "English (United States) - Audio Description". Titles with an Audio Description track are identified with an Audio Description icon and descriptive track naming in the audio filter and player track list.
Watch: Accessibility Features Overview
Screen Reader Compatibility
The platform is designed to be compatible with modern screen readers through our ongoing WCAG 2.2 conformance work. Our formal conformance testing is conducted with JAWS on Windows, which is the configuration documented in the conformance reports above. If you rely on a specific screen reader and assistive technology combination, your Account Manager can confirm what our current testing covers.
For step-by-step instructions on enabling and disabling screen readers across Windows, Mac, and Chromebook, see Cloud Streaming - Screen Readers.
Keyboard Navigation & Shortcuts
The Tab and Enter keys enable navigation of the Content Catalog. The video player supports playback shortcuts that follow conventions common to streaming video players.
To view the full list of shortcuts, select the Keyboard Shortcuts link on any title watch page, or press Shift + /.
Screen reader users: you may need to toggle off scan or browse mode before player shortcuts function as expected.
Keyboard operability is functional across the student-facing pages, including login, catalog search, video player controls, filter interactions, and bookmark controls. Remaining keyboard and focus items are documented in the June 2026 report and addressed in the roadmap above.
Document Downloads
The files below are the current versions of the reports and roadmap described above.
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