Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
DMP - Application Crashing
DMP software crashing on launch could be for a few different reasons: Issue: The DMP software is being launched before the underlying database/service has a chance to start and initialize Resolut...
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Cloud Streaming - Azure SAML V2 Troubleshooting
Microsoft Permissions Error Issue: User is presented with a message from Microsoft that they do not have access to the application. Resolution: Confirm users/groups have been provided the approp...
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DMP - Remote Access
There are a couple ways you could go about accessing your DMP remotely: Windows Remote Desktop The Local User account credentials can be used to remote in with Windows Remote Desktop. If you do ...
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DMP - LogMeIn Install
Notes: Prior to running this installation: You will need to contact the Swank Digital Support Team to obtain credentials. The machine requires an outbound connection via port 443 which would commu...
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On-Premise Streaming - Server SSL Certificate
An SSL certificate must be present on the server and https:// protocol must be used for streaming DRM content. The server is by default bound with our *swankmp.net certificate. We can accommodate y...
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Cloud Streaming - ClassLink SAML V2 Troubleshooting
Confirm ClassLink App Configuration Issue: SAML request/response returns an unexplained error. Resolution: Review the following guide to ensure that your ClassLink SAML configuration is correct: Cl...
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DMP - Schedule Time Zone Change
This feature can be found under Schedule Manager > Schedule Time Change. This will allow you to schedule a time zone change in advance. You can select the date and time for the change to take place...
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Cloud Streaming - OneLogin SAML V2 Setup Guide
Step 1 – Configure OneLogin SAML Application Note: You may need to change the PreferredAuthentication value under the Portal Settings to saml in order to allow OneLogin users to launch the applicat...
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Cloud Streaming - SAML Certificate Expiration
Issues presented during SAML authentication that are related to the SAML certificate may be an indicator that the expiration date has passed. The SAML certificate will need to be updated periodic...
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Cloud Streaming - Rename SAML Attributes
Before beginning the process to rename your SAML attributes, it is a good idea to perform a Test SAML login under SAML Settings > Test SAML Login to see the current names and values being sent fro...