DMP - Schedule Time Zone Change

This feature can be found under Schedule Manager > Schedule Time Change. This will allow you to schedule a time zone change in advance. You can select the date and time for the change to take place and the number of hours to shift.

Notes:

• If your clock is out of sync you can run timedate.cpl from the run prompt and adjust the time manually. 
• System clock time changes made outside of the DMP application require the application to be restarted to recognize the time change.

Issue

A scheduled time change is executed at a random time.

 Resolution

1. Confirm the software is up to date
   • DMP 8 Software: Swank DMP Download (swankmp.com)
   • DMP9 Software: Swank DMP Download (swankmp.net)
2. Confirm the server Region is set to English(United States) 12 hour format as shown below. 
   • 
3. Confirm time changes are not being made outside of the application.
   • If time changes are made at the OS level, the DMP application will need to be restarted to recognize the change.
4. Reinstall the application.
   1. DMP 9: DMP 9 Software Update/Install – Swank Motion Pictures, Inc. (zendesk.com)
   2. DMP 8: DMP 8 Software Update/Install – Swank Motion Pictures, Inc. (zendesk.com)