Dwaine Webb
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Recent activity by Dwaine Webb-
Cloud Streaming - Content Bookmark Guide
Creating a BookmarkTo create a bookmark, log into your portal and select the film you want to use. Make sure the film is currently available to watch. If it is not available, you will need to submi...
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Cloud Streaming Authentication - Is it possible to add more than one proxy?
SummaryIn short, the answer is yes with certain caveats: Your streaming portal will only support automatic re-direct to one proxy. A second proxy is allowed so long as - The IP address for that se...
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Cloud Streaming Authentication - User Unable to Authenticate via IP Address
Issue: User is trying to access their portal either directly or via a proxy. Their IP address is whitelisted at the portal. The customers are being prompted for a username and password with no acco...
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On-Premise Streaming - Does Access to Content Require User Authentication?
On a closed network, access to content does not require user authentication. Customers assign a static IP to the server that is not accessible via the public internet. Configuration of allowable IP...
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Cloud Streaming - Cannot stream this title in the browser you are currently using
Embedded Video PlayerIssue: The video player cannot be embedded in another page or frame. In the screen shot below we see the Swank video player page (in dark blue and gray) being embedded inside a...
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Cinelink™ - User Guide - Chapter 1 - Getting Started
Chapter 1 - Getting StartedWelcome!Congratulations on choosing Cinelink™! Cinelink™ provides access to the best Hollywood movies, including early-window and new-release content. Entertain your patr...
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DMP - Content Specifications
SummaryDMP content is offered in both high definition (HD) and standard definition (SD) resolutions. Customers have the flexibility to choose the quality of the content they wish to experience. Hig...
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On-Premise Streaming - Supported Systems
Mobile Devices: iOS, iPadOS, and Android The content will play in the browser natively. Swank Streaming only supports operating systems and browsers currently supported by Apple. The current suppor...
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Cloud Streaming - Accessibility Conformance
About AccessibilitySupport materials for individuals with disabilities are provided whenever resources are available from the content providers. Often times this may be limited to captioning or sub...
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Cinelink - General Audio Troubleshooting Steps
Cinelink audio issues can be caused by several different elements within the playback environment. Content File Issues Try to replicate this issue with multiple titles. If an issue is identi...