Dwaine Webb
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Recent activity by Dwaine Webb-
Cinelink - Remote Will Not Power On Cinelink
Issue: Are you attempting to power on the Cinelink with the remote or the button on the front of the device?Resolution: Please keep in mind the remote can only be used to power down the Cinelink. Y...
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Cinelink - HDCP Failure/Playback Error (-1)
High-bandwidth Digital Content Protection (HDCP) is a digital copy protection technology developed by Intel Corporation designed to prevent the unauthorized copying of digital audio and video conte...
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Swank Cached License Server V2 - Download/Install Instructions
Table of Contents Technical Requirements Downloading the Cached License Server Deploying Swank License Server Activation Ingesting Licenses Certificate Updates Customer Support Note: If you are upg...
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Sales Related Questions (Billing, Sales, Contracts, Movie Requests, Credits, Usage/Statistics)
Any questions pertaining to movie requests, public screenings, billing, sales, credits, contracts, or usage/statistic reports should be directed to the appropriate account/sales team. A list of ava...
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Content Specifications
SummarySwank offers a diverse range of encodes, protection types, and delivery methods tailored to meet the specific requirements of your content systems. Our encoding options ensure compatibility ...
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Cinelink™ - Content Specifications
Table of Contents Encode Specifications Content Capacity Content Delivery Content Security Content Order File Structure Content Issues Encode SpecificationsCinelink movies are available in high d...
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Cloud Streaming - Registered Accounts
Registered accounts are created directly on the Swank Cloud Streaming portal by an Administrator. This can be done as individual accounts or as a bulk load. We do not recommend this as a primary au...
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DMP - My Scheduled Content is not Playing Correctly
Is the schedule enabled from the checkbox in the lower left of the UI? Is the system clock correct? If the clock is incorrect, follow these steps to correct it: Close the DMP software. This ...
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Standard DVD/Blu-ray Playback Issues
Computer Playback If you are attempting to play a standard DVD or Blu-ray from your computer, please be aware that not all computers will support DVD/Blu-ray playback natively. The device will requ...
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DMP 9 User Guide (Digital Media Player)
ADMINISTRATOR GUIDEVERSION 9 *Click here to download a PDF of this guide. Table of Contents Introduction Content Library Search for a Title Edit Content Title Extend Content License Date...