Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
Cloud Streaming - Search
Note: Searching for unlicensed content is only available for streaming portals designated for educational purposes. All other portals only show the licensed content available in your content librar...
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Cloud Streaming - Bingo/Trivia
Lights, camera… BINGO! A fun twist on a classic game, guests mark board spaces featuring plot points and quotes on a digital card as the movie plays. Spaces are timestamped to align with the movie,...
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Cloud Streaming - Google SAML V2 Troubleshooting
Confirm Google App Configuration Issue: SAML request/response returns an unexplained error. Resolution: From the Google Workspace account, go to Apps / Web and mobile apps and select the Swank appl...
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Cloud Streaming - Mobile Device/Tablet Lock Down
Issue: We have received feedback from several customers who supply tablets for the purpose of accessing the Swank streaming content. These customers have expressed a desire to limit the functionali...
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Cloud Streaming - Azure SAML V2 Troubleshooting
Microsoft Permissions Error Issue: User is presented with a message from Microsoft that they do not have access to the application. Resolution: Confirm users/groups have been provided the approp...
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How to Save Console Log Files
A console log file can be useful for troubleshooting network or browser issues. The following steps should work in almost any modern browser. However, the screen shots seen below were taken using ...
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Cloud Streaming - ClassLink SAML V2 Troubleshooting
Confirm ClassLink App Configuration Issue: SAML request/response returns an unexplained error. Resolution: Review the following guide to ensure that your ClassLink SAML configuration is correct: Cl...
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Cloud Streaming - OneLogin SAML V2 Setup Guide
Step 1 – Configure OneLogin SAML Application Note: You may need to change the PreferredAuthentication value under the Portal Settings to saml in order to allow OneLogin users to launch the applicat...
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Cloud Streaming - SAML Certificate Expiration
Table of Contents Issue Confirm Expiration Date Export New Metadata from Your Identity Provider Import New Metadata Import Certificate Only Issue Issues presented during SAML authentication th...
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Cloud Streaming - Rename SAML Attributes
Before beginning the process to rename your SAML attributes, it is a good idea to perform a Test SAML login under SAML Settings > Test SAML Login to see the current names and values being sent fro...