Ryan Barnes
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Articles
Recent activity by Ryan Barnes-
Third Party Streaming Provider Support
If you are attempting to utilize a third-party service for your event, Swank is limited in the support that we are able to provide. If you are using any of the major streaming services and require...
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DMP 8 Enable/Disable Closed Captions
This file will upgrade core components of your Digital Media Player (DMP), which will enable the decoding of closed captions into the video stream. The process is automated, and will take about 10-...
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Cloud Streaming - Digital Campus Authentication Guide
Overview Swank Streaming Services provides various authentication options for accessing your custom streaming platform. This document offers a general overview of the available methods. Please note...
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Cloud Streaming - K12 Authentication Guide
Overview Swank Streaming Services offers multiple ways to authenticate to view your custom platform: User Authentication (Direct Login) - This allows defined users to login directly to Swank's s...
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On-Premise Streaming - Disconnected Server Drive Ingest
This document provides instructions to load content via hard drive onto a Swank Streaming Server. Attach Swank provided portable USB drive to an available USB port on the Streaming Server. If y...
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Cloud Streaming - Email Notifications
Table of Contents Subscribe to Notifications Modify Email Notifications Delete Email Notifications Notification Type and Frequency Troubleshooting Notification Issues Subscribe to Notifications...
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Content Protection - HDCP
Summary This article is to discuss HDCP (High-Bandwidth Digital Content Protection) requirements for common media formats and common issues with larger broadcast style environments like LED walls o...
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Cinelink - Remote Control Map
Note: The Cinelink remote and USB receiver are a matched pair and cannot be used to control multiple devices. Button While a movie is playing Non-playback behavior Inactive Same as...
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Cinelink - CMOS Battery Replacement
Description of issue: The manufacturer of our Cinelink device has advised us to replace the CMOS battery in all Cinelink devices that were provisioned prior to November 2016. The CMOS battery in s...
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NOTICE: Migration to new IP for Swank Streaming Cloud Service, Effective April 11, 2023
NOTICE: Migration to new IP Effective April 11, 2023 New IP: 20.221.242.164 On April 11, 2023, the Swank Streaming Cloud Service will be migrating to a new IP address. The URLs of https://streami...