Dwaine Webb
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Articles
Recent activity by Dwaine Webb-
DMP - My content appears to be playing, but there is nothing on the video output display
Below are steps you can take to narrow down the scope of where the video output issue resides: Try switching the video output resolution to match your display in both the DMP software as well as th...
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Cloud Streaming - Can I redirect a custom URL to my Swank Cloud Streaming site?
In the event a custom URL with a branded domain needs to be used for your Swank Cloud Streaming site, you will need to setup a redirect via a local webserver. The webserver will also require your S...
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Cinelink - HDCP Failure (Playback -1 Error)
If your Cinelink device fails to detect HDCP along the signal path for the device's HDMI 1 port, it may present a Playback -1 error when you attempt to play a movie. You may also see a red HDCP in...
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Cloud Streaming - Error Approving Title Request
Issue: The error message you are receiving most likely indicates the account being used is a temporary single sign on (SSO) account. This is caused when a local registered account is using the same...
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Swank Cached License Server V2 - Download/Install Instructions
Table of Contents Technical Requirements Downloading the Cached License Server Deploying Swank License Server Activation Ingesting Licenses Certificate Updates Customer Support Note: If you are u...
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Cloud Streaming - Unable to Authenticate Using TokenRefresh
We are presently overhauling our authentication system and while the new features aren't yet public, you may notice some slight changes in the site behavior. This particular message, while distrac...
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On-Premise Streaming - How Does Content Get to the Server?
Summary There are three ways to receive content for your On-Premise Streaming Server; Network Delivery Directly to the Server, USB Hard Drive Delivery, or Network Download via Aspera. All On-Premi...
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Content Protection
Summary Below are the different content protection options that Swank offers to safeguard studio content. Each option is designed to meet specific security standards and ensure that content is secu...
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DMP 9 Technical Specs (Digital Media Player)
Swank Motion Pictures provides a Digital Media Player (DMP) for easy delivery of customized entertainment for your audience. The player broadcasts first run box-office movies and television progr...
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Cloud Streaming - Licensing Start and End Date Descrepancies
A cloud streaming portal will display full date ranges (for example, September 2, 2025 to November 30, 2026) so long as the licensing for that title remains reasonably consistent. In other words, ...